Have you ever found yourself wondering why callers hear music or tones when they call you instead of the usual ringtone? That’s thanks to Safaricom’s Skiza Tunes, a popular service that lets users personalize the tones callers hear.
While it’s a fun way to entertain your callers, sometimes you might want to opt out, whether to stop incurring subscription charges or simply return to a default ringtone experience.
Unsubscribing from Skiza Tunes is straightforward and can be done through various methods.
In this guide, we’ll walk you through everything you need to know about Skiza Tunes, including how to unsubscribe easily and even how to check for other subscriptions on your line.
What is Safaricom Skiza Tune?
Skiza Tunes is a caller ring-back tone service offered by Safaricom. Instead of hearing the standard “ring ring” tone, your callers hear a song, message, or customized sound.
Skiza Tunes can add a personal or entertaining touch to your calls, and they’re available for a small daily or monthly fee deducted from your airtime.
While the service is fun, some users may find it unnecessary or expensive, especially if they were subscribed unknowingly. Others may wish to change or stop the service entirely. Safaricom provides flexible options to manage or unsubscribe from Skiza Tunes.
How Do I See My Subscribed Skiza Tunes?
Before unsubscribing, you might want to review which Skiza Tunes you are subscribed to. Safaricom makes this easy:
- Dial *811#: This is the primary USSD code for managing Skiza Tunes.
- Select the “My Tunes” option: From the menu, you’ll see a list of your active tunes, including their codes.
- Check via SMS: Send the word TUNES to 811 to receive a list of all your subscribed Skiza Tunes.
This step is essential to ensure you’re aware of any active subscriptions and make informed decisions about managing or unsubscribing from them.
How Do I Unsubscribe from Safaricom Skiza Tunes?
There are multiple ways to unsubscribe from Skiza Tunes. Safaricom provides flexible methods that cater to different preferences, including USSD, SMS, and mobile apps.
1. Using USSD Code
The easiest way to unsubscribe from Skiza Tunes is via the USSD code:
- Dial *811#.
- From the menu, select Manage Tunes or a similar option.
- Choose Deactivate Tune or Stop All Tunes, depending on whether you want to remove a specific tune or unsubscribe from all Skiza Tunes.
- Confirm your selection, and you’ll receive a notification that your request has been processed.
This method is free and works on any type of phone, from basic feature phones to smartphones.
2. Via SMS
If you prefer using SMS, follow these steps:
- Open your SMS app and create a new message.
- Type STOP and send it to 811.
- Safaricom will confirm your unsubscription through an SMS response.
For more control, you can also unsubscribe from specific tunes. To do this, send DELETE [tune code] to 811. For example, if your tune code is 12345, send DELETE 12345 to unsubscribe only from that specific tune.
Free Skiza Tunes
Did you know that Safaricom offers free Skiza Tunes? These are promotional tones or user-generated content available at no cost.
If you’re worried about charges but still want to entertain your callers, consider switching to free Skiza Tunes instead of unsubscribing entirely.
To browse or activate free Skiza Tunes:
- Dial *811# and select Free Tunes from the menu.
- Choose a tune from the list provided.
- Activate the free tune and enjoy the service without incurring subscription charges.
Switching to free Skiza Tunes is a great alternative for those who want to keep the feature without the associated costs.
How to Know My Skiza Tune Code
The tune code is a unique identifier for each Skiza Tune. To find your Skiza Tune code:
- Dial *811#: Select the “My Tunes” option to view all active tunes and their codes.
- Check via SMS: Send the word TUNES to 811, and Safaricom will send you a list of your active tunes with their respective codes.
Having the tune code is helpful if you want to unsubscribe from a specific Skiza Tune or manage your subscriptions.
How Do I Check for Any Subscriptions on My Phone?
If you’re not sure about all the services you’re subscribed to, including Skiza Tunes:
- Dial *100# for Safaricom prepaid users or *200# for postpaid users.
- Navigate to the My Subscriptions or Manage My Subscriptions section.
- View all active services, including Skiza Tunes, and unsubscribe from any that you no longer need.
Checking your subscriptions regularly helps avoid unnecessary charges and ensures you’re only paying for services you actively use.
How to Unsubscribe from Skiza Tune on Android
If you’re an Android user, you can manage and unsubscribe from Skiza Tunes through the MySafaricom App:
- Download the app: If you haven’t already, download the MySafaricom App from the Google Play Store.
- Log in: Use your Safaricom number and one-time PIN (OTP) to log in.
- Go to the Skiza section: Go to the Skiza Tunes menu in the app.
- Manage Tunes: Select your active tunes and choose to deactivate or unsubscribe.
This method is convenient, especially for smartphone users who prefer managing their services through apps rather than USSD codes or SMS.
Conclusion
Skiza Tunes is a fun and personalized way to enhance the caller experience, but it’s not for everyone. Whether you’re looking to stop subscription charges, switch to free tunes, or deactivate the service entirely, Safaricom offers multiple options to suit your needs.
By following the steps outlined in this guide, you can easily unsubscribe from Skiza Tunes via USSD, SMS, or the MySafaricom App. Additionally, knowing how to check your tune codes and manage your subscriptions will give you full control over the service.